Customer story · Insurance

Generali Switzerland.

How one of Switzerland’s leading insurers — part of the global Generali Group founded in 1831 — built a two-decade compliance partnership with Prospero, evolving from customer onboarding checks to real-time payment screening at scale.

Sector

Insurance

Location

Switzerland

Solution

DetectX® Name Screening & Transaction Filter

Website

generali.com

About Generali Switzerland

Generali Switzerland is a subsidiary of the global Generali Group, founded in 1831, and one of the country’s leading insurance providers — offering life, health, property, and business insurance solutions.

Starting position

In the mid-2000s, new EU directives expanded anti-money laundering obligations. Generali needed to automate name screening while maintaining high accuracy to reduce false positives — and later, as digital payments volumes grew, to screen counterparties instantly before payment execution.

Solution

Phase one: Name Screening foundation (2007–present)

Generali deployed DetectX® as a SaaS platform to screen individuals and entities against international sanctions lists (EU, UN, OFAC) and internal watchlists (Generali Blacklisted, GAV lists). DetectX® features include fuzzy string matching, configurable similarity scoring, and multilingual natural language processing.

Phase two: Real-time Transaction Filter (2024–present)

By 2024, Generali integrated DetectX® Transaction Filter into its payment infrastructure to screen counterparties instantly before payment execution. The system now handles over 27 million name checks annually, up to 5,000 daily claims screened, 5 requests per second at full load, and capacity for 2.7 million high-priority screenings per year — supporting hundreds of concurrent requests during peak periods.

DetectX® has empowered us to maintain compliance seamlessly while ensuring that our processes remain efficient and scalable. Filiz Ulissi — Head Anti Financial Crime, Generali Switzerland

Capabilities deployed

  • AI-powered name screening with fuzzy matching and natural language processing
  • Batch and real-time screening across multiple data sources
  • Internal watchlist enforcement (Generali Blacklist, GAV list)
  • Claims disbursement control
  • Vendor and third-party payment screening
  • Alert management and investigation workflows

Result

Full regulatory alignment with European and global standards; reduced false positives and faster investigations; a scalable platform that handles transaction volume spikes; transparent, auditable screening records; and proactive fraud and sanctions-breach prevention.

Real-time transaction filtering, 27M+ names a year — could your team run screening this way?